frequently asked questions

At the moment, we only accept Credit/Debit cards and Paypal payments.

All The United States orders are handled with e-packets, a standard delivery service provided by USPS. All international orders are handled by domestic carriers respectively to each country.

We strive for providing all our customer with Free Shipping. However, at the moment we only offer FREE shipping to orders of USD$30 or more.

Otherwise, we offer standard shipping (at $4.95) and a Global Tracking Service (at $7.95).

All our rates cover the delivery, material, labor and logistics cost to support the delivery services of such items and/or promotions.

 

All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 2–5 days before shipping.

USA customers may expect to receive their packages within 12 to 20 days after their orders has shipped. All other international orders may take from 15 to 30 days for delivery after being shipped.

For more information regarding shipping & handling click here.

After logging into your account, go to My Account page. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified and orders have been shipped until you are covered by our Returns & Refunds Policy.

Need more answers? Contact us

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